“Leadership is an active, living process. It is rooted in character, forged by experience, and communicated by example.” -John Baldoni
I had the luck to be born into an entrepreneurial family. Both my grandfathers owned businesses in the moving & storage industry and my dad was the President of Steinway Moving & Storage, Long Island City, NY., a family-owned and -operated business since 1926. He was a natural leader, motivating his staff to deliver the kind of service that led to his customers wanting to book only Steinway Movers.
I have a vivid memory of when I was a little girl and would get to assist my dad on moving jobs. When he was moving a department for Pan American Airlines, I followed him around as he got everything ready for the big moving day. We always arrived extra early and he covered every detail, from coffee and fresh rolls for all his employees to taping every wall corner to prevent any paint from being scratched. The part I remember most vividly was that he knew everyone’s name. It did not matter if they were a vice president or an elevator operator – he called them by name. He had the gift of finding value in every person. Every time he would leave me by myself, someone would come by and say ‘your dad is amazing!’
As we say in the career coaching business, my dad had the perfect career fit; he was so passionate about the moving industry and so committed to giving 100% customer satisfaction. I challenge you to follow your passions and find the fit that will engage you to give 100% in your career and life!
I dedicate this blog to my father, Richard Benatti, who passed away on May 27, 2003. He is the reason I started my business, Benatti Training & Development, twenty years ago. He modeled for me an authentic leadership and showed me the power a true leader can have on their career and the people around them. I never thought anyone could be as happy as he was at work and I feel thankful to have found that path for myself!
May’s Ezine focuses on Inclusive Leadership! We can all be inclusive leaders, no matter what our career. Check out my Ezine and learn some tips that can make a difference to you as a leader!